Privacy Policy

This policy explains how Good Human Agency ("we", "us") collects and uses the information you share through this website. We keep it simple: we only collect what we need to respond to you, and we don't sell your information.

Who we are

Good Human Agency is a customer experience company based in Hudson County, New Jersey. You can reach us at sheetal@goodhumanagency.com.

What we collect

When you submit a form or book a call, we collect the details you provide — such as your name, email address, business name, town or neighborhood, business website, and anything you tell us about your business. When you book a call, our scheduling provider also collects the details needed to arrange it. Like most websites, our host may record standard technical information such as IP address and browser type in its server logs.

How we use it

We use your information to respond to your request, discuss whether our work is a fit, schedule and hold conversations, and follow up about next steps. We do not use website form submissions to send marketing email; any promotional email sign-up is separate and optional.

How it's handled

We use trusted service providers to run this website and our scheduling and email — for example our website host and our calendar-booking tool. They process information on our behalf so we can operate the site and reply to you. We do not sell your personal information or share it with unrelated third parties.

How long we keep it

We keep your information for as long as needed to respond to your request and, where relevant, to manage an ongoing conversation or project. You can ask us to delete your details at any time.

Your choices

You can ask us to access, correct, or delete the information you've shared by emailing sheetal@goodhumanagency.com. Submitting a request is not an automatically confirmed engagement — we review each request and reply.

Changes to this policy

We may update this policy from time to time. The date above shows when it last changed.